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  • Terry

    Member
    July 3, 2023 at 7:59 pm

    I want to make sure you got my change in credit card info. Please let me know that the card ending in 1009 is now the one being charged and the other ending in 42008 is not being charged. Loving the work you’re doing. Keep it up! – [email protected]

  • Donald

    Member
    July 6, 2023 at 3:45 am

    Hello,

    I upgraded my subscription on the same day my monthly subscription was set to renew. I was charged for both. Here are the order #s

    #13834 Active July 5, 2024 <small style=”font-family: inherit; color: var(–bb-body-text-color);”>Via Pay with Credit Card (Stripe)</small>$297.00 / year

    #12501 Active. August 5, 2023 <small style=”font-family: inherit; color: var(–bb-body-text-color);”>Via Pay with Credit Card (Stripe)</small>$37.00 / month

    I essentially was double charged and expect that my monthly subscription will continue to be charged. Just looking for someone to help with this issue.

    Thanks !

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