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Managing your Subscription
You can change your subscription any time!
VIEWING YOUR SUBSCRIPTION
To view your subscription visit ‘My Membership’ in the user menu at the top right or visit https://www.www.socialboom.com/my-account/subscriptions/.
GETTING YOUR INVOICES
You can find your invoices at https://www.www.socialboom.com/my-account/subscriptions/.
UPGRADINGTo upgrade your subscription to PRO, please visit:
https://www.www.socialboom.com/go-pro/
DOWNGRADINGTo downgrade from PRO to monthly, you’ll need to cancel your existing subscription and re-subscribe at http://www.socialboom.com.
CANCELLING
To cancel your subscription please visit the ‘My Membership’ page in the user menu at the top right or visit https://www.www.socialboom.com/my-account/subscriptions/.
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This discussion was modified 7 months, 2 weeks ago by
Dan.
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This discussion was modified 7 months, 2 weeks ago by Dan.
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This discussion was modified 6 months, 2 weeks ago by Dan.
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This discussion was modified 6 months, 2 weeks ago by Dan.
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This discussion was modified 7 months, 2 weeks ago by
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2 Replies
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I want to make sure you got my change in credit card info. Please let me know that the card ending in 1009 is now the one being charged and the other ending in 42008 is not being charged. Loving the work you’re doing. Keep it up! – [email protected]
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Hello,
I upgraded my subscription on the same day my monthly subscription was set to renew. I was charged for both. Here are the order #s
#13834 Active July 5, 2024 <small style=”font-family: inherit; color: var(–bb-body-text-color);”>Via Pay with Credit Card (Stripe)</small>$297.00 / year
#12501 Active. August 5, 2023 <small style=”font-family: inherit; color: var(–bb-body-text-color);”>Via Pay with Credit Card (Stripe)</small>$37.00 / month
I essentially was double charged and expect that my monthly subscription will continue to be charged. Just looking for someone to help with this issue.
Thanks !